Shipping policy
SHIPPING POLICY
We are committed to processing and delivering your order as quickly as possible.
ORDER PROCESSING
- All orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During new product launches or high-demand periods, processing times may be slightly longer.
UK SHIPPING
- Standard Delivery: 2–4 Business Days
- Express Delivery: 1–2 Business Days (where available)
Shipping costs are calculated at checkout.
INTERNATIONAL SHIPPING
We ship worldwide.
Estimated delivery times:
- Europe: 3–7 Business Days
- North America: 5–10 Business Days
- Rest of the World: 7–14 Business Days
Delivery times may vary depending on customs clearance and your local courier.
TRACKING
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
CUSTOMS & DUTIES
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping details are correct before placing your order. We are not responsible for delays or lost parcels caused by incorrect or incomplete addresses.
LOST OR DELAYED PARCELS
If your order is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
CONTACT
If you have any questions regarding shipping or your order, please contact our customer support team, and we’ll be happy to assist you.